Answers from your documents
Manuals, procedures and videos you load. ARSY names the source and says when two documents differ.
Answers at the machine, from your own manuals
A technician asks out loud or types. ARSY finds the right manual, marks the part on the site’s map and walks through the procedure step by step, on a computer, a phone or in AR glasses.
On-screen labels translated into English.
One operation, start to finish
One operation on a packaging line, the way a technician sees it.
- Question
“Show me how to replace the comb.”
Asked out loud or typed, in the technician’s own words.
- Source
“There are two sources: the machine manual and a video of the job. Which one?”
ARSY answers only from your documents and says when they differ.
- Step
“Step 1 of 6. Set the main switch at the back of the machine to 0.”
The main switch is marked on the site’s map, on a phone or in AR glasses.
- Confirmation
“Done.”
The technician confirms the step and gets the next one. Completed steps go into the log.
What a technician gets
The part on the map
The agent finds the unit on the site’s digital twin. No QR codes or markers on the equipment.
Steps on the equipment
On a phone, labels sit on the real parts. In AR glasses, hands stay free for the job.
In the technician’s language
The agent answers in the language of the question and points to the part it is talking about.
Recordings from a packaging line
Guidance on the spot
In AR glassesConnects to your systems
Connects to equipment sensors, ERP, document management and the warehouse system over your local network.
Your own server and role-based access come with the Professional and Enterprise plans. ERP integration starts with Professional; sensors, document management and the warehouse system come with Enterprise.
Details for your IT teamCase: parts of currency sorting machines
An engineer points a tablet or AR glasses at a component and sees the part, its catalog data, wear status and ordering options.
Read the case studyWhat a pilot measures
How long it takes to find an answer and how often the help is right on test tasks, before and after.
How a pilot worksWho uses it
| Setup technician | Asks “How do I replace the comb?”, and ARSY finds the part on the line’s map and walks through the steps. |
|---|---|
| Service engineer | Replaces a cartoning machine unit with the order of steps and the right tool shown at the machine. |
| Quality control | The camera checks steps and batches, and each step is saved with a photo. |
| IT and quality assurance | The system can run inside your network and keep an action log. |
Questions
What if two documents say different things?
ARSY says so and offers both sources, as in the example above. The technician or your expert decides.
Do we need markers on the equipment?
No. Phones and glasses work out their position from the site’s map, without QR codes or markers.
Does it work without internet?
Yes. In a closed network a local model runs on your server. If your network allows it, you can connect a cloud model such as Claude or GPT.
Do we need AR glasses?
No. Start with computers and phones. AR glasses help when both hands are busy, and the scenario stays the same.
Show us one procedure
In 30 minutes we go through a similar task on equipment like yours and suggest how to test it in a pilot.