Looking for a TeamViewer Frontline alternative?
TeamViewer Frontline (formerly Ubimax) is a connected-worker suite — xAssist for remote video help, xPick for vision picking, xInspect for checklists — tuned for RealWear headsets and configured by hand, module by module. ARSY AI takes a different route: a spatial AI agent reads your existing documents and generates location-anchored AR guidance on the spot, so a worker gets an answer without pulling an expert onto a call or waiting for someone to author the workflow.
Why Teams Are Moving Beyond TeamViewer Frontline
xAssist puts a live remote expert on a video call before a worker can be unblocked; ARSY's on-device agent answers from your documentation immediately, no second person required
Frontline's xPick and xInspect flows are hand-configured module by module for each task; ARSY generates the AR steps directly from the manuals and drawings you already have
Frontline has no markerless indoor positioning — it leans on barcodes and the operator's own line of sight; ARSY relocates a part to sub-5cm from a plain phone scan, no QR tags, markers, or GPS
Frontline is built around RealWear monocular headsets and the TeamViewer cloud; ARSY runs entirely on your own server and drives XREAL and Rokid binocular glasses, phones, and tablets
xPick and xInspect recognize work by scanning codes; ARSY's built-in vision (VLM plus YOLO) identifies the actual part in front of the worker as it really is
TeamViewer meters seats and concurrent xAssist sessions; ARSY charges per site and per covered machine, so 10 or 10,000 operators cost exactly the same
Feature-by-Feature Comparison
| Feature | Competitor | ARSY AI |
|---|---|---|
| Core model | Remote video assist (xAssist) + hand-built task apps (xPick, xInspect) | On-device spatial agent that authors AR guidance itself |
| Where instructions come from | Manually configured per workflow and module | Generated in real time from your own documents |
| Indoor positioning | No markerless VPS — barcodes and operator sight-line | Markerless VPS, sub-5cm from a phone scan, no tags or GPS |
| Relocalization speed | None (no spatial anchoring) | 1–5 ms on-premise over LAN |
| Object recognition | Barcode / QR scanning (xPick) | VLM + YOLO — recognizes the physical part as-is |
| Unblocking a stuck worker | Needs an available expert on an xAssist call | Agent responds instantly, no expert on the line |
| Deployment | TeamViewer cloud | 100% on your own infrastructure, air-gap capable |
| Internet dependency | Required for xAssist video and cloud sync | Runs fully offline |
| Primary hardware | RealWear monocular head-mounted wearables | XREAL & Rokid binocular glasses, phones, tablets |
| AI language model | None (rule-based workflows) | Local model offline, or Claude / GPT / any model when online |
| Scene construction | Fixed step and picking templates | ECS — AR scenes assembled from reusable components live |
| Tool integrations | Preset connectors, config-driven | Multi-agent mode with MCP protocol for external tools |
| Remote expert support | xAssist (a separate licensed module) | AR video conferencing (VCS) built in |
| Training & assessment | Separate authored content, no live course-to-guidance handoff | Component-based courses & exams with live course↔agent switching |
| Pricing | Per user + per concurrent xAssist session | From US$252/mo per site + per covered machine; operators never metered |
| Time to live | Workflow build-out per use case | Deployed in 30 days |
Why Teams Choose ARSY AI
Guidance without a live expert
TeamViewer Frontline's xAssist routes every tricky task to a remote expert on a video call. ARSY's on-device AI agent generates positioned AR instructions straight from your own manuals, so operators get answers the moment they ask, with no one to dial and no queue to wait in.
Keeps working when the network drops
Frontline's xAssist streams live video to the cloud and stalls the instant plant Wi-Fi weakens. ARSY runs entirely on your on-premise server, responding in 1 to 5 ms with 100% of footage and data staying on your infrastructure, never leaving the site.
Sub-5cm markerless positioning
Frontline pins nothing to physical space; it has no indoor VPS, so annotations live only inside the call. ARSY locates each worker to sub-5cm from one smartphone scan and anchors instructions to the exact valve, gauge, or panel in front of them.
Sees equipment, not just barcodes
Frontline's xPick reads barcodes to drive vision picking in the warehouse. ARSY's onboard VLM plus YOLO recognizes the actual machine parts a worker is looking at and adapts the AR scene to their real state, with no scan gun or label in the loop.
Live tool calling, not fixed workflows
xInspect and xMake run rigid workflows you configure by hand up front. ARSY orchestrates multiple AI agents over MCP that call your ERP and CMMS live and assemble each scene in real time through its ECS engine, so guidance reflects current data instead of a pre-built script.
Remote video as the exception
Live remote assist is Frontline's whole reason to exist and its per-seat billing. In ARSY, built-in AR video conferencing (VCS) is one feature you reach for only when a human is truly needed, bundled at no extra license and with operators never metered.
Switch to ARSY AI in 30 Days
Scan Your Facility
Capture the environment with a standard smartphone. No special hardware or lengthy on-site setup required.
Upload Data & Configure
Upload documentation, procedures, and integrations via the admin dashboard. The AI learns your equipment and processes.
Deploy & Train
Install the ARSY AI app on AR glasses. Workers start benefiting from AI-guided instructions from day one.