Need a future-proof Dynamics 365 Guides replacement?
With HoloLens 2 out of production and Microsoft winding down Dynamics 365 Guides, teams that authored holograms on the Guides PC app now face a dead-end roadmap. ARSY AI is the continuity path: a spatial AI agent that builds AR guidance from your own procedures, runs on lightweight XREAL and Rokid glasses, and keeps every byte on your servers — no HoloLens, no Dataverse, no Azure tether.
Why HoloLens Teams Are Moving Off Dynamics 365 Guides
Guides and HoloLens 2 are being sunset by Microsoft, leaving no clear successor — ARSY AI is actively developed and hardware-agnostic, so your investment keeps paying off
Every Guide is hand-built step by step in the Guides PC authoring app — ARSY AI reads your existing manuals and generates the AR walkthrough for you, with no per-step tracing
Guides only ships on the discontinued HoloLens 2 headset — ARSY AI runs on light, affordable XREAL and Rokid glasses plus the phones and tablets your crews already carry
Guides pins holograms with HoloLens spatial anchors and QR/print markers — ARSY AI relocalizes markerless to under 5 cm from a plain smartphone scan, in a couple of milliseconds over your LAN
Content, telemetry, and anchors live in Dataverse and Azure — ARSY AI keeps the agent, positioning, and all data fully on-premise, with no Microsoft cloud in the loop
Guides bills through Dynamics 365 seats that add up with every operator — ARSY AI charges per site and per covered machine, so headcount from 10 to 10,000 never changes the bill
Feature-by-Feature Comparison
| Feature | Competitor | ARSY AI |
|---|---|---|
| Product roadmap | Being retired/merged by Microsoft | Actively developed, vendor-independent |
| Guide creation | Hand-authored step-by-step in the Guides PC app | Agent drafts AR guidance from your documents |
| Required headset | HoloLens 2 (production ended) | XREAL, Rokid, plus phones & tablets |
| Hologram anchoring | HoloLens spatial anchors + QR/printed markers | Markerless VPS, sub-5cm, from a phone scan |
| Relocalization speed | Cloud/anchor dependent | 1–5 ms on-premise over LAN |
| Part recognition | VLM + YOLO detects the real part as-is | |
| Conversational AI | None (no generative content) | Modular LLM with speech, vision, spatial context |
| LLM choice | Local model offline, or Claude/GPT/any when online | |
| Data residency | Dataverse & Azure cloud | 100% on your own infrastructure |
| Offline use | Needs Microsoft cloud sync | Runs entirely air-gapped on-premise |
| Ecosystem coupling | Locked to Power Platform / Dynamics 365 | Connects to any ERP or CMMS via API |
| Multi-agent + tools | Parallel agents with MCP integrations | |
| Scene structure | Fixed linear step sequences | ECS assembles scenes from reusable parts |
| Remote expert | Separate Remote Assist license | AR video conferencing built in |
| Training & assessment | Static Guides content | Component courses & exams, live switch to the agent |
| Pricing | Per-user Dynamics 365 licensing | From US$252/mo per site + per machine; operators never metered |
| Deployment | Weeks of hologram authoring | Live in 30 days |
Why Teams Choose ARSY AI
AI writes the guidance
ARSY's agent generates positioned AR instructions in real time straight from your existing manuals and PDFs. Dynamics 365 Guides has no generative AI — an author must hand-build every holographic step by hand.
Outlasts the Microsoft roadmap
With Microsoft retiring Dynamics 365 Guides, staying put is a continuity risk. ARSY runs entirely on your own servers, keeps 100% of data on-premise, and needs neither Azure nor Dataverse to keep working.
No HoloLens, no markers
A single smartphone scan gives markerless positioning down to a few centimetres, resolved on-site in 1 to 5 ms. Guides depends on HoloLens 2 spatial mapping — hardware Microsoft has stopped producing — while ARSY runs on lightweight XREAL and Rokid glasses.
Connects to any stack
Multi-agent orchestration with MCP tool calling plugs into any ERP or CMMS you already run. Guides locks your procedures inside Power Platform and Dataverse.
Recognises the equipment
An onboard VLM plus YOLO detection let ARSY see parts, gauges and tools and react to what the worker is looking at. Guides ships no computer vision at all.
Remote expert already included
AR video conferencing is native to the platform, with operators never metered from US$252/mo per site. Guides sends you to buy a separate Dynamics 365 Remote Assist licence.
Switch to ARSY AI in 30 Days
Scan Your Facility
Capture the environment with a standard smartphone. No special hardware or lengthy on-site setup required.
Upload Data & Configure
Upload documentation, procedures, and integrations via the admin dashboard. The AI learns your equipment and processes.
Deploy & Train
Install the ARSY AI app on AR glasses. Workers start benefiting from AI-guided instructions from day one.